I would recommend this company very highly. They spent the time going over everything with me and they understood my needs. This company has been in business since 1966 and it definitely shows. If your shopping around for an HVAC company to install or service your system, I would definitely call Thompson.
These guys are a class act! Very knowledgeable, personable, and timely. When my unit died on me, one phone call and these guys had the old unit out and the new unit in and running in no time. Very pleased with the service and products!
I’ve used several of the HVAC service providers in the area over the past 30 years or so and find I like these guys best, for their no B.S. approach to service, good value and excellent techs.
Thompson has the best prices and service in town and they replaced the whole air conditioning unit for my home in Lynchburg in just one day. The people are really friendly and easy to work with they made sure AC worked perfectly when they left.
These guys replaced the heat pump in my home 2 years ago. I got a free quote the same day that I called. Warren came out to take a look at my air conditioner, gave me a few options with the diagnosis and helped me decide what would be best for my situation. We scheduled my installation and it was done the following weekend in just one day! The completed project looked very clean and professional when they were finished. They did a great job and I would recommend them to anyone I know.
Hip hip hooray ❤! I have [my] AC fixed. Boy, not only am I pleased with the service tech, I’m very pleased and appreciative of how fast they were able to get someone out here. I lucked out big time because some of the other companies hadn’t called me back and another one said it’d be late this evening if [they] could get out here..so I’m truly thankful Thompson had a tech in forest and came right out as soon as they knew I had 5 dogs and no AC. The capacitor went bad and he fixed that and went ahead and cleaned my coils too. I was very pleased with the cost as well as the customer service. I definitely will refer people too.